Uncategorized

Online sales event (May 22, 2018): Limited-edition decorative plates

Collage-May-2108We’re happy to announce that our next limited-edition sales event is just around the corner! Read on for more information.

About the event

  • Event date: 22nd May 2018, 11:00 am
  • Event duration: Until stocks last.
  • How to participate: On the date given above, click the link that we publish on our social handles to go to the online event sale portal.
  • Subscribe to the event – https://www.facebook.com/events/751851821869733/

About the product

These products are hand-painted on wood MDF (particleboard) and some on Sheesham wood by folk artists in Rajasthan, and should only be used as decorative pieces. A hook is attached at the back, allowing them to be hung on walls, cupboards, pillars and other surfaces.

This range is an effort to revive folk art by creating a product that is contemporary, while still staying traditional.

3-plates

Before you order

As a discerning customer, you should know that

  • We pay our artists on a per-unit basis, and the more complex the design, the higher the payment per piece. This keeps our artists motivated and happy, and encourages the next generation of artists to continue practicing this form of art.
  • This is a hand-painted product, and therefore will have minor inconsistencies. This makes each piece unique, rather than defective.
  • While we take photos that represent the true colors as far as possible, the actual colors of the product may be slightly different. This is due to variations in how mobile or computer screens display colors.
  • The products painted incorporating wooden grains will be different in each case. Since each wooden plate will be different in color and textures of the grain. Also, sometimes the grains show through a flat painted area and tint the colors a bit. There is a possibility that there will be very fine hairline creases that will be on the Sheesham plates. This is a feature of the product that does not in anyway affect the aesthetics of the art work as its inherent to the canvas style.  
  • Exposure to extreme heat, moisture or strong cleaning agents may damage the product. To clean, wipe the surface lightly with a damp cloth.
  • The cost of the product that will be listed in the event includes a Goods and Services Tax (GST) of 12%, as well as standard domestic shipping costs.
  • Shipping rates are for regular shipping with delivery timelines of 3 to 7 days from the date of dispatch. The date of dispatch will be 3 to 4 working days from the order date.
  • You will receive your purchase invoice via email (including the shipment tracking details) once your order is dispatched. You will also receive the tracking details via SMS.

For international buyers

You can make purchases with an international card, as long as two-factor authentication has been activated on it (two-factor authentication requires both your card’s CVV number and a one-time password for a transaction).

You will NOT be allowed to enter an international address at the time of check out. Please use any Indian city pin code ( for example 500033 ) to check out. Please ensure that you send us the international address via email immediately for us to provide you a quote for shipping separately.

Note: If you don’t regularly use your international card to buy things on Indian sites, your bank might decline the transaction if it thinks it looks suspicious.

In case you’re unable to complete the transaction using your international card, please send us your selection by email to trovediscover@gmail.com, and we’ll do our best to help you through the transaction.

If you need the order to be shipped outside India, please email us after you’ve placed your order. We’ll then send you a cost estimate of shipping via India Post, based on the weight of the order and the destination country. Payment for shipping will need to be made separately via bank transfer.

For an idea of the costs involved, please visit India Post’s international shipping page (a 15.5% tax is typically added on the estimates shown). The total weight of a single packed piece is approximately 650gm.

If you have any questions, please write to us at trovediscover@gmail.com

Other important instructions

  • Please click on the product before you click the ‘buy’ button. Each product description will contain details of price, shipping timelines and other details that you should read carefully before ordering.
  • The size of the plate will be mentioned in the heading of the listing
  • International shipping estimates will be provided separately. If you made a purchase and need international delivery, we will give you an estimate for international shipping via India Post as soon as possible.
  • Please make sure you give us correct address and contact details so we can send you your invoice and shipment tracking details. We hate spam as much as you do, and will never send you any.

Refunds and replacements

We assure you that we have taken utmost care in creating these unique products. Please remember, though, that these are hand-painted items which will have inconsistencies that we believe makes them special. We cannot process refunds or replacements based on complaints of not-so-perfect lines and minor inconsistencies

We will process refunds only if the product has been damaged in transit. Please contact us immediately if this is the case. You will need to ship the item back to us, and we will refund the shipping costs as well.

In case of requests for replacement ( for damaged cases only ) , we will replace the item if it’s in stock, or we will refund the amount and request you to purchase the design once it’s in stock again.

We cannot exchange the product you’ve purchased for a different product, or give you credit against a future purchase. Sorry!

If we are in disagreement on the reason for the refund or replacement, we will only refund the cost of the purchase or replace the item if in stock. You will need to ship the item back to us at your own cost.

Find out how to order other stuff, and read our general FAQs

Products on offer

 

 

Uncategorized

SALES EVENT – Hand painted Pichwai themed tumblers

Event Date : 16th April 2018, 11:30 am onwards. Until stocks last

The link for purchase will be available on SHOP now section on FB and on Instagram

We are listing hand painted pichwai tumblers. These have taken us over 4 months to execute from the time we 1st sampled the product. And we may not do these as often as we like as the production cycle is quite long given the logistics and time involved.

It needs great dexterity to be able to paint on an object that’s not flat. After the initial samples that came to us that we had to rework on, the 2nd sample looked promising and therefore we decided to do one range in this on public demand!

Product Specifications

  1. Stainless Steel
  2. Height 6 inches, Dia top – 4inch approx
  3. Hand painted to precision, if I may say so.

Care

  1. Please use damp cloth to wipe clean.
  2. This product has been designed as a decorative. So, we advise gentle use and caution while rinsing. No steel scrubs please! Soap water and sponge only. Keep away from sharp corners and objects

Price

The price listed will be INCLUSIVE of tax ( gst 12%) AND standard shipping to major cities in India

Dispatch Timelines and tracking information

We need about 4 days to pack them securely prior to dispatch to ensure this comes to you in one piece. And the it will take 3-7 days for delivery ( from the date of dispatch)

The tracking details will come to your email id. Please check the same before you reach out to us on the status of your purchase. We will not prioritise any one order over the other.  It will be dispatched in order of how we receive the order.

 Returns and refunds

  1. We will accept refund requests only on account of damage, such as visible cracks or large scratches that have affected the artwork However, such refunds will be processed only if brought to our notice within 48 hours of receiving the product.
  2. To be eligible for a refund photographs of the damage must be shared and the product must be shipped back to us. Replacement will be offered only if the said product is in stock. Else a refund will be processed when we receive the damage good back.
  3. Should we disagree on the reason for requesting a refund, the client will need to bear the cost of shipping the product back to us. We will refund the cost of the product only. Also, replacement will not be an option for such cases.
  4. Please note that because this is a hand painted product there will be minor inconsistencies. We will not entertain and any refunds on account of this, as these are characteristic to all handmade goods

International Shipping ( Read Carefully )

If you need the product shipped outside India,

  1. Please purchase the product first. So its blocked for you.
  2. It will NOT allow you to enter your international shipping address, so put any domestic pin code and check out ( Any Indian city )
  3. Send us a note with the shipping address and PIN code once you have completed the purchase with a copy of the confirmation
  4. We will then email you a cost estimate of shipping to the desired address through India Post, based on the weight of your order and the destination country. This shipping amount will need to be remitted separately by bank transfer, and we will dispatch the product once we have received it.

For an idea of the costs involved, please visit India Post’s international shipping page (please add 18% tax to the amounts mentioned).

https://www.indiapost.gov.in/MBE/Pages/Content/Speed-Post.aspx

For any further questions please write to us at trovediscover@gmail.com

 

Insights

We’re Trove, and we’re bringing hand-painted back

Trove is a modest design studio that aims to create unique, elegant gifting concepts with an ethnic flavour.

One of our popular in-house ranges is hand-painted steel ware & wooden home decor.

We attempt to make stainless steel stylish—while, at the same time, offering an alternative to plastic—and turn everyday products into beautiful items that can make unique gifts for any occasion. Our steel ware products are positioned as items that can be used for everyday storage, or even as packaging concepts.

We employ rural folk artists in other states to paint on a wooden based canvas based on the designs we develop, and contribute to both their livelihood and the survival of their art form.

Trove currently based out of Hyderabad and however works and seeks to employ artists across different states. We work on a compensation model through which artists are paid based on quantities produced and design detailing. We believe this keeps our artists motivated and enthusiastic, and never underpay them just so we can offer more competitive prices.

We believe traditional handicraft styles are dying out. Our long-term goal is therefore to make traditional handmade products more contemporary and relevant, while still using traditional methods. Fortunately, many consumers today appreciate handmade products and their appeal over those that are commercially manufactured.