Uncategorized

SALES EVENT (13 June,2018) – Hand painted Steel wares

IMG_9128

We’re happy to announce that our next limited-edition sales event is just around the corner! Read on for more information.

About the event

  • Event date: 13 June 2018, 11:00 am
  • Event duration: Until stocks last.
  • How to participate: On the date given above, click the link that we publish on our social handles to go to the online event sale portal.

Price

The price listed will be INCLUSIVE of tax ( gst 12%) AND standard shipping to major cities in India

Dispatch Timelines and tracking information

We need about 4 days to pack them securely prior to dispatch to ensure this comes to you in one piece. And the it will take 3-7 days for delivery ( from the date of dispatch)

The tracking details will come to your email id. Please check the same before you reach out to us on the status of your purchase. We will not prioritise any one order over the other.  It will be dispatched in order of how we receive the order.

 Returns and refunds

  1. We will accept refund requests only on account of damage, such as visible cracks or large scratches that have affected the artwork However, such refunds will be processed only if brought to our notice within 48 hours of receiving the product.
  2. To be eligible for a refund photographs of the damage must be shared and the product must be shipped back to us. Replacement will be offered only if the said product is in stock. Else a refund will be processed when we receive the damage good back.
  3. Should we disagree on the reason for requesting a refund, the client will need to bear the cost of shipping the product back to us. We will refund the cost of the product only. Also, replacement will not be an option for such cases.
  4. Please note that because this is a hand painted product there will be minor inconsistencies. We will not entertain and any refunds on account of this, as these are characteristic to all handmade goods

International Shipping ( Read Carefully )

If you need the product shipped outside India,

  1. Please purchase the product first. So its blocked for you.
  2. It will NOT allow you to enter your international shipping address, so put any domestic pin code and check out ( Any Indian city )
  3. Send us a note with the shipping address and PIN code once you have completed the purchase with a copy of the confirmation
  4. We will then email you a cost estimate of shipping to the desired address through India Post, based on the weight of your order and the destination country. This shipping amount will need to be remitted separately by bank transfer, and we will dispatch the product once we have received it.

For an idea of the costs involved, please visit India Post’s international shipping page (please add 18% tax to the amounts mentioned).

https://www.indiapost.gov.in/MBE/Pages/Content/Speed-Post.aspx

For any further questions please write to us at trovecraftindia@gmail.com

 

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